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At Bluemvkr, we understand that plans can change. This Cancellation Policy explains when and how you may cancel your order, and what happens once your order has entered the fulfillment process.

Cancelling Your Order

You may request to cancel your order after it has been placed, provided it has not yet been processed for fulfillment or shipped.

To request a cancellation, please contact our customer support team as soon as possible and include your order number.

If your order has not yet entered processing, we will cancel it and issue a full refund using your original payment method.

Orders Already in Processing

Our fulfillment team begins preparing orders shortly after payment has been confirmed.

Once an order has entered the picking, packing, or preparation stage, we may no longer be able to cancel it.

If cancellation is no longer possible, you may still return eligible products after delivery in accordance with our Refund & Return Policy.

Shipped Orders

Orders that have already been dispatched to the shipping carrier cannot be canceled.

After receiving your order, you may request a return if the item meets the conditions outlined in our Refund & Return Policy and applicable consumer protection laws.

European Union Right of Withdrawal

Consumers residing within the European Union may have a statutory right to withdraw from their purchase within 14 days after receiving their goods without providing a reason, subject to applicable legal exceptions.

To exercise your right of withdrawal, you must notify Bluemvkr before the withdrawal period expires.

Returned products must be sent back within the timeframe required under applicable Dutch and European legislation.

Nothing in this Cancellation Policy limits your mandatory legal rights as a consumer.

Refunds for Cancelled Orders

Where a cancellation request is approved before shipment:

• A full refund will be issued using the original payment method.

• Refunds are generally processed within 10 business days after cancellation has been confirmed.

• Depending on your payment provider or financial institution, it may take additional time before the refunded amount appears in your account.

Personalized or Custom Products

Orders for personalized, customized, or made-to-order products may only be canceled before production has started.

Once production has begun, cancellation may no longer be possible unless required by applicable law.

How to Request a Cancellation

If you wish to cancel your order, please contact us as soon as possible with:

• Your order number;

• The name used when placing the order; and

• Your reason for cancellation (optional).

Submitting your request promptly gives us the best chance of stopping the order before it is prepared for shipment.

Contact Information

If you have any questions regarding cancellations or your order, please contact us.

Bluemvkr

Owner: Patryk Wasilewski

KvK Number: 87176144

Business Address:
Minervaplein 19
3581 XN Utrecht
Netherlands

Email: support@bluemvkr.com

Telephone: +31 6 73194628

At Bluemvkr, we aim to process every order quickly while remaining as flexible as possible. If you need to cancel an order, we encourage you to contact us immediately, and we will do our best to assist you in accordance with applicable Dutch and European consumer protection laws.